Customer Success Specialist
Subsidiary: Colas Inc.
Colas IS Support is the information technology arm of the North America business for Colas and is based in Denver, Colorado. Colas ISS strives to make Colas an industry leader through developing custom mobile applications and business intelligence tools, supporting core applications, maintaining our infrastructure, and much more. Through a partnership with the Colas Companies in the USA & Canada Colas IS Support helps empower our employees for success while also providing direct contact with users and other innovators across the organization. To learn more about Colas IS Support visit www.colasiss.com/.
Throughout our local Colas companies, we provide competitive pay, outstanding benefits, career advancement opportunities, professional education, and extensive training for every employee. We pride ourselves on upholding the highest standards of safety, environmental conservation, and ethical conduct as we strive to grow our infrastructure products and services through empowering and developing our people, fostering innovation, utilizing new technology, and maximizing vertical integration at all levels of the company’s value chain.
Colas IS Support and the Colas companies in North America are part of the Colas Group, the worldwide leader in transportation infrastructure construction and maintenance. For information on our international network visit www.colas.com.
Job Summary
Ensures the organization, monitoring and implementation of the entire system and IT infrastructure within his/her scope in order to ensure its efficiency.
Main Responsibilities
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Participates in the definition and implementation of the IT strategy: sets up development projects according to the requirements, ensures IT reporting, watches technological developments, etc.
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Manages the general day-to-day operations of the organization’s computer systems, networks, programs, infrastructure, help-desk support, databases, and other technologies
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Controls the activity of their department: manages the department's budget, plans activities and ensures that schedules are respected, manages subcontracting, supervises the purchase of equipment, etc.
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Controls projects: identifies user requirements, ensures monitoring and proposes arbitrations, creates dashboards, defines and plans the maintenance policy, defines the means for internal communication, etc.
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Team management: supervises and controls the work of his/her teams, participates in the recruitment and training of their employees
Competencies
Profile
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Typically requires a bachelor’s degree and at least 5 years of experience
Colas Inc. and its subsidiaries are an Equal Opportunity Employer. For details on the specifics of this commitment, please click here to view the EEO document. If you are an individual with a disability and require a reasonable accommodation to:
- to meet the requirements of the role in which you are applying
- complete any part of the application process
- access or use the online application process and need an alternative method for applying
Please contact Colas Inc. at 973-290-9082 or send an email to ColasRecruiter@colasinc.com.
Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles
