Dispatcher & Fill-In Plant Clerk

Job Summary

This dual-role position provides quick and efficient service in dispatching aggregate orders and scheduling trucks, while also performing clerical and plant support duties as needed. Responsibilities include managing trucking traffic flow, maintaining accurate records, and ensuring smooth office operations at the aggregate plant.

This role will help support multiple aggregate locations in Ohio & Richmond, IN.

Main Responsibilities

• Prepare dispatch orders and direct drivers to appropriate job locations.
• Schedule and coordinate trucks for hauling aggregate orders.
• Enter, track, maintain, and report required information using company software (JD Edwards, JWS, OnBase, Excel).
• Perform general receptionist duties: greet customers and visitors, answer phone calls, determine nature of business, and direct parties appropriately.
• Weigh trucks, prepare scale tickets, and direct drivers to loading points when filling in as Plant Clerk.
• Brief visitors on safety policies and issue PPE (hard hats, safety glasses) for restricted areas.
• Maintain accurate business records and reports.
• Perform other duties as assigned.

Skills

• High School diploma or equivalent.
• Strong written and verbal communication skills with good grammar, spelling, and proofreading.
• Ability to work independently and as part of a team.
• Detail-oriented with strong numerical accuracy.
• Basic computer skills; proficiency in Microsoft Word and Excel.
• Ability to multi-task, prioritize, and work efficiently.
• Knowledge of local roads and streets (Dayton, OH & Richmond, IN areas preferred).
• Ability to work effectively with the public.
• Willingness to commute to field offices as needed

Profile

• Work primarily in an office environment with moderate noise levels.
• Regular use of hands for computer operation and object manipulation.
• Sitting for extended periods (up to 8 hours) with intermittent breaks.
• Occasional standing, walking, reaching, stooping, kneeling, or crawling.
• Ability to lift and/or move up to 35 pounds.
• Occasional visits to work sites with exposure to dust, chemicals, and loud noise.