Construction Billing Administrator
Position Overview
Colas Western Canada is a leader in road construction, aggregates, asphalt paving, and infrastructure solutions. Our teams are committed to safety, quality and innovation—and we are looking for dedicated professionals who want to grow with us.
We are looking for a Construction Billing Administrator that plays a key role in ensuring timely, accurate billing and effective accounts receivable management for construction projects. This position supports both clerical and financial activities, including invoice preparation, customer account reconciliation, and resolution of billing inquiries. The role works closely with project teams, operations, and customers and requires strong attention to detail, organizational skills and clear communication.
Main Responsibilities
- Prepare and issue customer invoices for construction projects in a timely and accurate manner.
- Reconcile customer accounts, cash receipts and AR sub‑ledgers; support month‑end AR close.
- Monitor AR aging reports and identify issues such as non‑payments, delayed payments or irregularities.
- Investigate and resolve customer inquiries, disputes, adjustments, credit/debit notes and holdbacks.
- Support credit processes, including credit applications, new customer setup and credit limit monitoring.
- Maintain accurate customer files—both electronic and physical—and ensure compliance with internal controls.
- Liaise with Project Managers, Coordinators, Sales and other internal stakeholders to resolve billing issues and escalate unpaid invoices.
- Assist with collections activities as required.
- Administer customer portals and other customer-specific invoicing requirements.
- Perform general administrative duties such as answering calls, filing and data entry.
- Identify process improvements and support system enhancements or automation initiatives.
- Set up new construction projects in the accounting system.
- Perform other related duties as assigned.
Qualification & Experience
- High school diploma required; post-secondary education in accounting or a related field is an asset.
- 1–3 years of experience in accounts receivable, billing or general accounting.
- Experience in the construction industry is an asset.
- Experience with JDE or similar ERP/accounting systems preferred.
- Proficiency in Microsoft Office, especially Excel.
Knowledge, Skills & Attributes
- Solid understanding of the accounting cycle and AR processes.
- Strong numerical accuracy and attention to detail.
- Excellent verbal and written communication and customer service skills.
- Ability to prioritize tasks and meet deadlines in a fast‑paced environment.
- Strong organizational, problem‑solving and interpersonal skills.
- Ability to work independently and collaboratively; maintains professionalism and confidentiality.
- Comfortable with repetitive tasks and sustained periods of computer-based work.
Working Conditions
- Office-based role requiring regular computer use and prolonged sitting.
- Overtime may be required at month-end or during peak periods.
- Occasional travel for training or collection activities may be required.
Performance Indicators
- Timeliness and accuracy of invoice generation.
- AR aging metrics and reduction in Days Sales Outstanding (DSO).
- Effectiveness in resolving disputes and collecting overdue balances.
- Accuracy of month-end reconciliations and forecasting reports.
- Compliance with internal controls and audit standards.
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