N.P.A. | Division Manager

Summary

The Division Manager is responsible for leadership and strategic oversight of the Division’s Operations. This role directs and coordinates all divisional activities related to production, pricing, sales, risk management, safety, financial reporting, performance, budgeting, quality control, internal and external communications, business strategy, and resource and workforce management.

Main Responsibilities

Division Management

• Oversee all divisional operations to ensure performance aligns with company standards and expectations.
• Collaborate with Project Managers and Superintendents to develop and set project schedules.
• Develop and implement business strategies, processes, and procedures to improve divisional and corporate performance.
• Establish and implement departmental policies, goals, objectives, and procedures in coordination with the Vice President, executive team, Finance, Safety, HR, Quality Control, Environmental, and other departments.
• Coordinate with Project Managers, Area and Operations Managers, Safety, HR, site staff, and Quality Control on operational and personnel issues.
• Liaise with consultants, owners, clients, Superintendents, subcontractors, and other project stakeholders regarding safety, progress, scheduling, change orders, and other project matters.
• Plan, organize, and direct crews for road construction and paving projects.
• Regularly travel to worksites to provide frontline support to Superintendents, Forepersons, crews, and other staff on operational and safety issues.
• Troubleshoot project challenges such as adverse weather, scheduling conflicts, quality control concerns, labor issues, contractor/client disputes, and other unforeseen matters.
• Coordinate with Project Managers and Superintendents to optimize allocation of resources, materials, and labor to meet project timelines.
• Monitor, maintain, and update project schedules and related documentation.
• Ensure full understanding of and compliance with the company Code of Ethics; evaluate situations based on its principles.

Responsibilites

Quality Control

• Examine engineering reports to ensure quality control requirements are met, and apply appropriate corrective action when necessary.
• Liaise with the Quality Control department to determine the project’s design criteria, life and minimum acceptable riding quality.
• In conjunction with various departments, perform internal Quality Assurance audits to ensure project operations are compliant with corporate policies, practices and procedures.
• Support continuous improvement initiatives by integrating quality control into the process.
• Promote and advocate quality achievements and performance improvements across the company.
• Foster a culture of continuous improvement and work with the company’s CIT team on various continuous improvement initiatives.

Staffing and Employee Relations

• Determine staffing requirements and oversee the interview, hiring, and training processes for employees.
• Serve as a liaison among the company, employees, third-party organizations, and the Human Resources Department on a range of HR matters.
• Ensure compliance with applicable employment laws and regulations regarding employee management, terminations, and resignations.
• Provide leadership and foster an open-forum environment for management and supervisory staff.
• Address and investigate employee concerns, ensuring timely and thorough follow-through from initiation to resolution.
• Collaborate with the Human Resources Department on employee development, recruitment, benefits, training, terminations, and investigations.

Business Development

• Maintain active market awareness and secure a competitive position within the bidding process.
• Track market trends, competitors, and opportunities for growth within the division.
• Meet with clients, suppliers, and other stakeholders to review service needs, pricing, schedules, and future relationship opportunities.
• Network with local associations, industry groups, and key industry players.
• Represent the company at industry association meetings, seminars, and conventions.

Other responsibilities as they arise.

Safety

• Champion a culture of Safety by promoting, executing and adhering to the company’s safety program, encouraging all employees, sub-contractors and consultants to adopt safety as a culture.
• Work with Safety Department to investigate damage, incidents or near misses in the worksite, and ensure proper procedures are carried out according to the Company’s Safety Program.

Qualifications/Requirements

Education, Training and Certifications

• Bachelor’s degree in Civil Engineering, Construction Management, Civil Technology, or a closely related discipline.
• Preferred: Master’s degree in Business Administration (MBA), Construction Management, or Engineering Management.
• Professional Engineer (P.Eng./PE) or equivalent, Certified Construction Manager (CCM), Project Management Professional (PMP) preferred

• Valid Class 5 Drivers License.

Work Experience

• Minimum 5-7 years’ experience and proven track record in construction operations management within the road construction industry
• Preferred understanding of 5+ years in estimating and project management

Working Conditions

• Travel required for job site visits and support
• Overtime as required
• Use of Personal Protection Equipment (PPE) is required