SIMON | IT Intern - Rapid City, SD (Summer 2020)

Subsidiary: Simon (130) 

Honesty, pride, respect–these are the values the pioneers of the frontier West lived by. Over 100 years later, they are the same values that drive Simon today. It is a way of working–the right way–that has stood the test of time, and allowed us to help shape the landscape since 1954.  

What we do is bigger than construction. It is about connecting communities, building new roads to the future, and keeping the spirit of the pioneers alive and well. 

Simon specializes in aggregates, asphalt and ready-mix concrete production, asphalt paving, and concrete, bridge, highway, and utility construction. Simon has strong local ties backed by global resources, focusing on quality and value to deliver the best products and services for our clients. 

At Simon, we strive for the highest levels of employee safety, ethical standards, environmental stewardship, and quality in our products and services. We believe that achieving these standards leads to positive revenue and profit – more importantly, they ensure we are doing business the right way. 

Simon’s internship program is designed to provide first-hand exposure to industry operations, as well as 1:1 mentorship and networking opportunities to students in order to supplement college educational programs in the areas of business, engineering, and construction management.  Students in the program have the opportunity to work in various administrative and operational areas, contribute to company goals through completion of focused project work, and apply concepts learned in the classroom to business operations.
 

For the 2020 program, target start date for the IT Internship will be early March/April, on a part-time basis, with approximately 5-10 hours per week and transition for the summer to full-time. Position will be located in our North Region Office in Rapid City, SD and will require occasional field visits to other Simon locations. 
 
Summary:     
Under direct supervision, the IT Intern will be the first point of contact for end users and will provide remote and on-site technical support.  The IT Intern will be a part of a customer service oriented team responsible for provisioning, installation, configuration, and maintenance of end-user hardware, software, and business applications.  

A successful candidate will be able to interact with a diverse group of employees at all levels, manage multiple concurrent tasks, and effectively address and manage service requests, incidents, emergencies, and monitor their status through resolution while keeping internal users up to date with status.

Responsibilities:
As part of the internship program, the IT intern will gain exposure to multiple areas of business technology, networking, and computer systems, including, but not limited to:
•    Assist with first line response for users requesting assistance with information technology and related issues
•    Utilize remote assistance tools to assist remote users
•    Install, configure, troubleshoot and repair workstations, smartphones, software, networks and business systems
•    Provide end-user training for specialized software
•    Complete tasks required for Simon internship program
•    Additional projects as assigned

Qualifications, Education, Skills and Experience: 
•    Pursuing an Associate or Bachelor’s degree in Information Systems, Computer Science, or related field
•    Previous experience in an IT support role is highly desired
•    Knowledge of Windows 7 and Windows 10 Operating Systems
•    Previous experience with Office 365 
•    Knowledge of Power BI
•    Knowledge and experience with Ticketing/IT Service Management systems
•    Comfortable interacting with end users at all levels
•    Excellent customer service skills and a genuine desire to help people
•    Ability to learn and act in a faced paced environment
•    Ability to work independently and collaboratively
•    Strong verbal and written communication skills
•    Strong sense of urgency and accountability
•    Well organized to handle multiple tasks, requests, and assignments
•    Valid Driver’s License and clean driving history preferred

 Physical Requirements/Working Conditions: 
•    Regularly required to use hands to manipulate objects such as paperwork and office tools/equipment
•    Frequently required to sit or stand for long periods working on a computer or equipment
•    Frequently required to stand; walk; sit; reach with hands and arms and stoop, kneel, crouch, or crawl
•    Frequently required to communicate professionally in-person, over the phone, and via e-mail
•    Occasionally required to lift and /or move up to 50 pounds with or without assistance
•    Travel (up to 50%) with overnight stays away from home may be required to visit job sites and/or attend meetings 
•    Required to wear and maintain personal protective equipment (PPE) and follow safety guidelines when visiting job sites

Workplace Values Requirements:
•    Support, promote, and practice Simon core values, vision, and mission
•    Support, promote, and comply with Simon Code of Ethics, Workplace Conduct, Safety, and other established policies at all times
•    Embrace the Company’s safety culture, actively support all safety initiatives, and adhere to defined accountabilities implemented by the Safety Steering and Continuous Improvement teams
•    Align personal vision and goals with larger goals of the Company
•    Support continuous improvement to improve Simon processes, performance, safety, and overall success

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.
 

Simon is an Equal Opportunity /Affirmative Action Employer dedicated to promoting diversity and maintaining a drug-free workplace. It is our policy to ensure that applicants are considered for employment based on their qualifications without regard to their race, religion (including religious dress and grooming practices), creed, sex, gender, gender identity, gender expressions, sexual orientation, color, national origin, ancestry, age, physical or mental disability, pregnancy (including pregnancy, childbirth, breastfeeding or related medical conditions), immigration status, citizenship, genetic information, medical conditions, protected veteran status, uniform service member status, familial status, marital status, registered domestic partner status or any other classification protected by applicable federal, state, or local laws. Applicants are treated on the basis of their job-related qualifications, ability and performance. We are committed to equal employment opportunity for all employees and applicants and provide a workplace free of harassment and discrimination.  This Policy applies to aspects of employment including recruitment, hiring, training and development, promotion, termination, compensation, benefits, and all other terms and conditions of employment in accordance with applicable federal, state, and local laws. For more information about your EEO rights as an applicant, please click here and here.  For notification on E-Verify click here and for information on Right to Work, click here. We are a VEVRAA Federal Contractor.

If you need accommodation to access the information provided on this website, please contact  Simon at 307-635-9005 or send an e-mail to: humanresources@simonteam.com.

Simon will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. For more information, please click here.