Procurement Administration Coordinator

Mission

To support the day-to-day operations of the Admin team by coordinating service coverage, managing administrative workflows, and ensuring alignment with internal systems such as Coupa, JDE and HRIS platforms. This role is essential to maintaining service continuity and operational efficiency across business units.

Main Responsibilities

Service Coverage & Scheduling

• Maintain and update service coverage schedules using internal planning tools (e.g., Outlook, Teams, SharePoint).
• Coordinate backup coverage and ensure continuity of services during planned and unplanned absences.
• Communicate coverage plans and changes to relevant stakeholders.

Administrative & Systems Support

• Assist with onboarding/offboarding of team members using HRIS and IT ticketing systems.
• Maintain documentation and process guides in SharePoint and Teams.
• Support the Team Lead/Manager with meeting coordination, reporting, and task tracking via Microsoft Planner or similar tools.

Process Coordination & Data Management

• Track service metrics and KPIs using Excel, Power BI, or internal dashboards.
• Ensure accurate record-keeping of service coverage, escalations, and assignments.
• Identify and support implementation of process improvements in collaboration with cross-functional teams.

Stakeholder Engagement

• Act as a point of contact for internal teams regarding Enablement inquiries.
• Facilitate clear and timely communication between departments via Teams/Email.
• Support issue resolution and follow-up actions using internal ticketing systems (e.g., ServiceNow).

Your Profile

Qualifications & Experience:

• Post-secondary education in Business Administration, Operations, or related field.
• 2+ years of experience in administrative coordination or operations support.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Teams, SharePoint).
• Familiarity with enterprise systems such as Coupa, JDE, SAP, HRIS, & ticketing platforms.
• Experience in a Shared Services or centralized procurement admin environment.
• Knowledge of service level agreements (SLAs) and performance tracking.

Skills & Competencies:

• Ability to work independently and manage multiple priorities.
• Strong interpersonal skills and a customer service mindset.
• Strong organizational and time management skills.
• Excellent communication skills in both English and French.

Additional Information on the position

Salary range: $68,000 - 80,000 CAD per year.

This is a new position.