Procurement Administration Manager

Mission

Lead the centralized procurement admin team responsible for, but not limited to, item creation, supplier onboarding, and e-procurement system administration. This role ensures data accuracy, process efficiency, and system integrity across all Colas Canada entities.

Main Responsibilities

Team Leadership & Development

• Manage day-to-day activities of the procurement admin team.
• Supervise item creation, supplier onboarding, Coupa platform administration activities.
• Facilitate training and support to internal users and suppliers.

Operational Excellence

• Drive process standardization across all procurement admin activities.
• Foster a culture of service excellence, collaboration and continuous improvement.

Process Governance & Compliance

• Develop and enforce standard operating procedures (SOPs) for item and supplier creation.
• Monitor data quality and drive continuous improvement initiatives.

Stakeholder Engagement & Support

• Act as the primary point of contact for subsidiaries/ functional teams re: procurement admin issues.
• Facilitate training and support for internal users and suppliers.
• Resolve escalations promptly and effectively.
• Ensure high customer satisfaction levels.

Technology & Automation

• Oversee the use of Coupa for operational efficiency.
• Identify opportunities for increased automation and digitalization.
• Ensure data integrity and system compliance.

Risk & Compliance

• Ensure compliance with internal controls, audit requirements, and regulatory standards.
• Implement controls to mitigate operational risks.
• Support item creation, supplier onboarding and compliance checks.
• Maintain compliance with procurement policies and internal controls.

Service Level Performance & Reporting

• Monitor and achieve agreed SLAs and KPIs for procurement admin (e.g., cycle time, accuracy, responsiveness).
• Provide regular performance dashboards to stakeholders.
• Provide insights for process optimization.
• Deliver accurate and timely reports on procurement admin metrics (e.g. adoption rates).
• Identify bottlenecks and implement process enhancements.
• Benchmark operational best practices.
• Drive initiatives to reduce cycle times and improve accuracy.
• Communicate service performance objectives and improvement plans to leadership.

Your Profile

Qualifications & Experience:

• Bachelor’s degree in Supply Chain, Business Administration, or related field.
• 3–5 years of experience in e-procurement system administration (Coupa preferred).
• 5+ years of procurement management experience within a shared service environment.
• Experience overseeing procurement administration processes.
• Bilingualism (English/French) considered an asset.

Skills & Competencies:

• Leadership and team management.
• Excellent communication skills.
• Customer-centric approach.
• Process optimization and documentation.
• Data accuracy and governance.
• System configuration and troubleshooting.
• Communication and stakeholder management.

Additional Information on the position

Salary range: $110,000 - 120,000 CAD per year.

This is a new position.